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How do I link/unlink an appointment, change the host payer or check-out an unregistered guest with a separate payment method?

Click on the host appointment from the Calendar View this will open the Appointment Summary screen. This is where you can link/unlink appointments and change the host payer.

This feature is used when a guest wants to pay for another guest, or if someone else made the appointment for them, but would like them to pay for themselves. 

 

Instructional Videos:

Linking Many Appointments for Same Guest

Linking/Unlinking Registered Guests

Linking/Unlinking a new guest (unregistered)

For Desktop/iPad:

Unlinking Registered Guests

  1. From the Calendar View choose one of the linked appointments to open the appointment summary at the bottom of the page.
  2. From the Summary screen select the unlink icon, to separate the appointments.

Linking Registered Guests:

  1. To link an existing appointment open the host’s (the payer) appointment. In the summary select Link an Existing Appointment.
  2. Search for the name of the 2nd guest’s appointment, check the box for their appointment and select Link.


  3. You may also change the host in the summary screen by selecting the host box next to their appointment,

Linking Unregistered Guests

  1. When adding a guest service to a host’s account, use the +Add More Service  option from the Appointment Summary view. 
  2. The hosts information will pre-fill on the side scheduler window.  Answer Yes to: Is this booking for someone else? 

  3. NOTE: This guest will be registered under the Host’s credit card.  If this guest wants to pay another way, you will be prompted to register the guest when you unlink them from the host. 

Unlinking Unregistered Guests

  1. To unlink an unregistered guest, so they can pay separately from the host, select the unlink option in the appointment summary window.
  2. This will prompt you to register the guest.
  3. Next enter the new credit card details.


    The appointments are now booked separately under their own credit cards