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Knowledge Base
Facility Training Modules
Guests
Professionals
New Pros
Guest appointments
Facilities
Facility Training Modules
Professional Training Modules
E-shop
Facility Training Modules
Knowledge base articles for facility training modules.
How do I add or edit treatment room usage and availability?
How do I add and view Facility Partners, Front Desk and Facility Managers?
How do I Check-In and No-Show appointments?
How do I customize services and prices at my facility?
How do I make changes in my Facility Profile Card?
How do I cancel an appointment?
How do I update the guest’s credit card?
As a Facility Manager, how can I view the Facility Reports?
How do I link/unlink an appointment, change the host payer or check-out an unregistered guest with a separate payment method?
How do I process a No-Show appointment?
How do I edit a Guest's appointment?
How do I refund a Guest's service?
Layout of Calendar View
How do I check the balance and redeem a Spa Space gift card?
Facility Manager Dashboard Overview
How do I add, delete and book an assistant?
Overview of the Appointment Summary