Facilities

Understanding how Spa Space enhances your business, engages your employees, and enchants your customers.

• How do I remove a providers availability within 24 hours for a call-out or if they are leaving early?
• How do I check the balance and redeem a Spa Space gift card?
• Spa Space Issues and Solutions for Facility Managers
• How do I add or edit treatment room usage and availability?
• Overview of the Appointment Summary
• How do I view the Providers at my facility?
• How do I edit a Guest's appointment?
• Release Notes - Spa Space Version 2.0
• How do I check in a Guest or change appointment status?
• How do I add, view, and delete Facility Managers?
• How do I cancel an appointment?
• How do I view or edit the Providers at my Facility?
• Best Practice for Facilities
• How do I refund a Guest's service?
• Subscription Agreement
• When appointments or providers disappear, how do I recover the appointment?
• How do I edit my provider's availability?
• As a Facility Manager, how can I view the Facility Reports?
• How do I link/unlink an appointment, change the host payer or check-out an unregistered guest with a separate payment method?
• How do I close my facility for holidays or repairs?
• How do I update the guest’s credit card?
• How do I customize services and prices at my facility?
• What if there is no Room Charge option when checking out?
• How do I change the price on an individual service?
• How do I clear my website data (cache)?
• How do I download a receipt of services to email to the guest?
• How do I no-show an appointment as a Facility Manager?
• How do I cancel linked appointments without registering the Guest?
• How do I modify a providers availability when an appointment is scheduled?
• How do I set up Specified Prenatal Massages in our spa?
• How do I book an appointment?
• Layout of Calendar View
• Facility Manager Dashboard Overview
• How do I add, delete and book an assistant?
• How do I make changes in my Facility Profile Card?
• How do I handle a guest showing up for an appointment that was supposed to be scheduled, but is not on the books?
• A provider called out for an appointment at my Facility. What do I do?
• Communicating Schedules Needs With Pros
• How do I navigate the appointment calendar in list view?
• How do I move an appointment to a new time or Wellness Provider?
• End of Day Process
• How do I check out a guest? (credit card, Groupon, gift cards, room charge)
• How do I charge enhancements separately for group bookings, or add missing gratuity or enhancements? (Zero Dollar Service)
• How to book a Groupon appointment
• How do I process a partially completed appointment?
• How to schedule a Practical
• How do I block provider availability